How it works

Software for Daycare, Boarding, Dog Walking and Grooming businesses.

Bookings, drop-off and pick-up times, dog records, vaccinations, the daily register and photos. One app for you, one for your owners.

1

Open the app. There is your day.

New dates to check, a pick-up time waiting on an answer, and how many dogs are in. Say yes, say no, or ask them a question. They are told straight away.

The business's home screen in the Fetch app: new dates to check, a later pick-up time to answer, and how many dogs are in today
2

Today's dogs, at a glance.

Every dog in today with the times you agreed, and any requests for later pick-ups or changes. Answer from here, or come back to it as you go.

The business's home screen: Biscuit's owner asking for a later pick-up on Friday, how many dogs are in, and today's dogs with their photos and agreed times
3

Your calendar, against your licence.

Every day is counted against your licensed capacity before you agree to a booking. You know how full you are and whether you can say yes.

The business calendar in the Fetch app on an iPad: September, each day showing the photos and names of the dogs booked in, against a licence capacity of 11 dogs a day
Set up for what you do

Daycare, boarding, walks or grooms. Or all four.

Tell us what you do when you join, and we set up your dashboard to match. A groomer sees grooms, a walker sees walks, and if you do both, you see both.

Tap to try a mix.

Your dashboard, set up for

Dog walking and grooming

  • Walks booked in, with a daily limit
  • A grooming calendar, by the appointment
  • A price list by size and coat, worked out for each dog
  • Questions for owners about their dog, answered once

Your owners book withBook a walkBook a groom

See it with an example business

Two demos, filled in and ready to click around. Pick the one most like yours.

The business's home screen in the Fetch demo: new dates to check, a later pick-up time to answer, and how many dogs are in today

All in one

Daycare, boarding and dog walking

Days, stays and walks in one dashboard, with drop-off and pick-up times, your licence count and the daily register. Owners book all three from their phone.

The grooming calendar in the Fetch demo: the week's days with how many grooms each, full days in pink, and one day's grooms listed by start time

Grooming only

For groomers

Your day by the appointment, a price list by size and coat, and owners who pick a time that fits. Nothing about daycare, boarding or walks.

Bookings and requests

Tracking all your bookings is easy.

  • Owners ask for daycare, boarding, a walk or a groom, one-off or every week, from their own phone.
  • Say yes, say no with a reason, or ask them a question. They get a notification straight away.
  • Drop-off and pick-up times come with the request, and anything outside your hours is flagged before you agree.
  • A later pick-up is a request too, not a surprise at the door: they ask, you answer, and you both have it in writing.
The business's home screen: Biscuit's owner has asked for a 6:30pm pick-up on Friday, with Say yes and Say no, above today's dogs and their agreed times

Your side: what you see

A later pick-up to answer, and today's dogs with the times agreed.

A notification, "Oakleaf Dog Daycare said yes: Biscuit: drop-off 8:30am, pick-up 6:30pm on Friday 25 Sept.", over an owner's bookings screen showing a pending boarding stay and a confirmed weekly daycare booking

Your client's side: what they see

Their bookings, and your answer arriving as a notification.

For groomers

Grooming, by the appointment.

Owners choose a groom, see the price for their dog and ask for a time that fits your day. You say yes.

See the grooming demo
1

Every groom, by the time.

Your day by the appointment: each dog, the groom, the price and how long it takes, and the time you still have free.

The grooming calendar in the Fetch app: the week's days with how many grooms each, closed days greyed and full days in pink, then one day's grooms listed by start time with the dog, the groom, the price and how long it takes, and the time still free
2

A request, priced for you.

The groom, the size, the coat and any extras add up on their own, with what the owner told you about their dog. Accept it, or offer another time.

A groom request in the Fetch app: a full groom for a large dog with a long coat, plus a teeth clean, priced line by line and marked as fitting your diary, then what the owner said about their dog, with Accept, Decline and Offer another time
3

Your price list, by size and coat.

A price and a time for each groom and each size, your extras and your grooming hours. Owners only see the times that fit.

The Grooming prices settings in the Fetch app: each groom with a price and a length for small, medium, large and giant dogs
4

Ask once, know every dog.

Choose what owners are asked about their dog, like the coat, the style or nerves. They answer once, and you see it on every groom.

The Questions for owners settings in the Fetch app: size and coat always asked, then coat condition, when they were last groomed, the style, skin, health and behaviour, each one switched on or off
Notifications

Requests arrive straight away.

Your phone tells you when someone asks for a day, cancels, or says yes to a day you offered, and reminds you before a weekly booking runs out. You do not have to be in the app to see it.

Daily register

The daily register, in one tap.

Every dog on the premises today, with drop-off and pick-up times, owner and vaccination dates. It prints, so the inspector can take it away.

In the app today: tap Menu, then Today's register.

The inspection report in the Fetch app on an iPad: Oakleaf Dog Daycare's licence, today's date, licensed capacity, and a table of the dogs on the premises with owner, service, vaccinations, In and Out times

The daily register, ready to print

Kept as you work, one dog at a time. No extra job, no paperwork to fill in later.

Owners keep their vaccination dates up to date themselves. Reminders go out 30 days before, a week before and on the day it runs out.

Two apps

An app for both sides.

Two ends of the same booking, so nobody is copying anything across from a message.

Your side

The business

New requests to answer at the top, then every client and their dogs, with a vaccination that is due soon flagged and the inspection report one tap away.

The business's client list in the Fetch app, with each dog, its breed and age, a vaccination due soon, and the inspection report one tap away
Your client's side

The owner

What the business still needs for their dog, a button to book a day or a stay, the price list, and what is coming up.

An owner's home screen in the Fetch app, with what the daycare still needs, a button to book, and what is coming up

It works on iPhone, in the browser on any other phone including Android, and on a computer.

Getting paid · Coming soon

Getting paid has never been easier.

Three steps, and no commission. The money goes straight to you, and Fetch never holds it.

  1. A notification that Alex Morgan asked for their bill, over the business's screen: each day with its times and why a price differs (bank holiday rate, a late pick-up), all matching the calendar
    1

    They ask, you check.

    A client asks for their bill. You see every day against your calendar, and send it.

  2. A notification, Your bill from Oakleaf, over the client's Bills screen: £255, checked by the daycare, with a Pay £255 by bank button and each day underneath
    2

    They pay by bank.

    One tap in their banking app, straight into your account. No cards, no chasing.

  3. A notification that Alex Morgan paid £255, over the business's screen with the bill marked Paid by bank and nothing left to pay
    3

    You are notified when payment has been made.

    The notification says who paid and how much, and the bill marks itself as paid.

Free trial

For businesses: try it free for a month.

Always free for dog owners.

No card needed, no contract. Start your free trial and we will be in touch to set you up.

  • ✓Booking requests for daycare, boarding, walks and grooming, one-off or every week
  • ✓Say yes, say no with a reason, ask a question, or offer a freed-up day back
  • ✓Drop-off and pick-up times, with anything outside your hours flagged
  • ✓A calendar that shows how full every day is before you answer
  • ✓A client app for your owners, with a guided tour the first time in
  • ✓Photo updates, a monthly album, and the photos from each stay
  • ✓Dog records, vaccination cards and expiry reminders
  • ✓A daily register with In and Out times and walks ticked off
Your first month
Freeno card needed
Commission on your bookings£0.00
Fees per dog, client or booking£0.00
Setup fee or contract£0.00

Your clients pay you directly. Fetch takes no cut of what they pay.

Set it up tonight. Take bookings tomorrow.

Paste in your client list, share your link, and your owners can book from their phones.

Free to join · No card needed

See how this could work for you

Click around the business side of Fetch, filled in with an example business. Pick the one most like yours.

Actually, I'm looking for pet services for my dog

For dog owners

Find Daycare, Boarding, Dog Walking and Grooming near you.

Search the daycares, boarders, walkers and groomers on Fetch, see their prices, and ask for a place from your phone. It goes straight into their diary.

1

Your dog's daycare, on your phone.

Who you book with, what they still need on your dog's record, and what is coming up, on one screen, without ringing anyone.

An owner's home screen in the Fetch app: their daycare, what is still needed on the dog's record, and what is coming up
2

Ask for a day or a stay.

Pick the dog, the service and the dates, one-off or every week, and send the request. They get a notification straight away.

An owner's Book a day or a stay screen in the Fetch app: which dog, which service, just these dates or every week
3

Keep track of everything.

See what is waiting for their answer and what is confirmed, with dates, times and any vaccination reminders. Everything in one place.

An owner's bookings screen in the Fetch app: pending booking requests and confirmed bookings, with drop-off and pick-up times
4

Change a day in two taps.

Open a booking to see every day with its drop-off and pick-up time. Change one day or every week, add it to your calendar, and watch it go from pending to agreed.

One booking in the Fetch app: weekly daycare on Monday, Wednesday and Friday, the usual drop-off and pick-up times, and each day listed with a pending change
5

Their records, kept up to date.

Your daycare tells you exactly what it still needs, like the vet or an emergency contact, and you get a reminder before the vaccinations run out.

The Your dogs screen in the Fetch app: the daycare lists exactly which details it still needs for Biscuit
What you can do

One app for everywhere your dog goes.

  • Ask for a day, a stay, a walk or a groom, one-off or the same days every week.
  • See what is pending and what is confirmed, with the drop-off and collection times you agreed.
  • Keep your dog's details in one place and upload the vaccination card yourself.
  • Get the photos from the day, newest first, with each month kept as an album.
  • Read their price list before you book, so there is no guessing what a day costs.

Fetch is how you book with a business that uses Fetch. If yours is not on it yet, the directory is still the place to find one that is.

A golden puppy with its tongue out, sitting on the grass

Find a place where you and your dog feel at home.

Daycare, boarding, dog walking and grooming, with their prices on the page before you ask.

Want to see it working first?

Book a stay with an example daycare and see what happens next.

See how it works